Sage at 1240 Apartamentos

I wish I could give them a 0 stars. I have lived in a studio here for over a year now. Carpet is coming up, there are cracks in the celling, the water heater does not work, things break left and right and the best part? They don't have maintenance to fix anything! My dryer has been broken for SIX weeks now and no one has come to fix it. I have all but begged on my hands and knees to have it fixed but alas, nothing. Which is odd because my maintenance requests have magically changed from open to... closed with no one ever stepping foot in my actual unit! My closet doors fall off or get jammed anytime I try to open or close them because the tracks are broken and I have it in writing BY MANAGEMENT that it would be fixed september of 2021. It is now November 2022 and they still are not fixed. If you love to live in an apartment, spend thousands and thousands on said apartment and watch it fall apart in front of you with no chance of it ever being fixed? then this place is for you! If you want a REAL luxury apartment, I suggest you look elsewhere. Lee mas

A zero is deserved...btw. When we moved in to the Sage at 1240, we were told many things; most of which are lies. First, we were shown some fancy model apartment that set the expectations high. This property is supposed to be a non-smoking property, which obviously isn't true. Our apartment, which we've lived in for ten (10) months still reeks of cigarette smoke. Just because you say something is luxury, doesn't mean it's so. The vinyl floors, (which they refer to as wood flooring) have... vinyl glue seeping through the seams. After alerting the manager, Jill, she asked, "what would you like us to do about it?" Oh, I don't know...fix it. They continue to leak so our dogs can ingest it. The carpet in the bedroom is ripped up at the door seam. The prior management company promised they would replace it, it still has not been fixed. The security gate hasn't worked in 7 months, the dog park is trashed with plastic sheeting coming up throughout. The landscape is non existent. They have sand around trees and shrubs. We've never had roaches, ever, until we moved here, three times.. There is no "sound barrier" as they describe, ask someone to walk normally in the apartment upstairs...then you'll see, sounds like a herd of elephants. The pictures on the walls rattle as the barely 100lb woman walks upstairs. There is zero water pressure in the bathrooms, the water heaters are a joke. The kitchen sink is made by Kingsford, the outdoor grill folks, yep. They force you to pay extra to have your trash picked up, whether they show up or not. When items are brought to their attention, their attitude is smug and indifferent. They force you to use their application on the phone to pay your rent, which charges extra for the 'convenience'. I have lived in a bunch of apartments over the years, and this has been the worst experience. There's a dog park which has become so neglected, there are sheets of plastic coming from the ground by the yard. Dog scat is a most common landmine. Lee mas

Moved in to 4th floor apartment with broken elevator. No notice given prior to move in that elevator was broken. Washer and dryer don’t function. Multiple requests made for repairs with no improvement in conditions. Leaks under sink caused mold growth. Could probably get a good fungi collection going at this point…management is unresponsive. The apartment complex is dirty appearing and not maintained. You will be sorry if you move in there.

I have enjoyed living here. The front office staff is fantastic to work with. The few times I needed maintenance, they were always there before I expected and they had any issues resolved rather quick. And they take care of the pool for us to enjoy!! The landscaping crew they have does a wonderful job in keeping our grounds looking beautiful year round. Also, the property is in a great location. Convenient to shopping and a quick 4.5 miles to the IOP.

I have been living there for about 6 months. I love it because of the friendly staff who always there to help you, a good apartment design with good views, a perfect place near to most shopping places in Mount Pleasant, and a lot of parking areas for you and your guests, and a secure place for all buildings and main entrance gates security to have a peace of mind for your family safety.