23/3/23
NOT RECOMMENDED!
I lived here for just one year, from about July 2021 to July 2022, and it was a bad experience, for the following reasons:
1) HIGH LEVELS OF CRIMINAL ACTIVITY of which I was a victim twice in just one year.
2) HEAVY ROACH INFESTATION, though I kept my apartment very clean, they were still teeming from walls, baseboards, vents appliances, and I would be disturbed in the night from them crawling across me. While I was there, I did also notice that pest control was a no-show most of the time.
3)... FALSE ADVERTISING of non-existent amenities. At the time, they had advertised internet and a pool, but there was no internet (I had to set up my own service), and the pool was always closed.
4) BAD MANAGEMENT AND UNETHICAL BUSINESS PRACTICES. They would happily collect the rent every month but would not actually do their jobs, would not fix anything, would not be reachable, would not take accountability.
Also, it took them nearly six months to return my security deposit, and when they finally returned it, there was money missing from it for which they could not come up with a legitimate reason, yet still they tried to keep it, claiming there just wasn't anything they could do about it. Eventually they agreed to return it, but to this day (aprox. 8 months after my move out) they still have not returned it.
Reseña de Apartments.com
14 personas encontraron esto útil
Administrador de la propiedad en Southern Pines respondió a esta revisión
Your review is concerning for us as this is certainly not the experience we want for our residents. We take every reported issue to our leasing office with great care and are committed to doing everything we can for our residents and community. We... have no records of the incidents you mentioned in your review or reports and unfortunately are unable to verify your residency to reach out. We encourage you to reach out to our new Community Manager to ensure any concerns you may have are addressed directly, please reach out to us at (864) 310-4851.