Windsor Palms Apartment Homes

If I could give no stars I would. Ive been searching for an affordable place close to campus. This one stood out because it's not co-living but I was disappointed to find it's a family community. AKA anyone can live there. I decided to take a tour and the two bedroom they showed me was beautiful. Just like the photos. I decided to do an application and submit all paperwork. Immediate red flag was the request for money orders. Like it's 2024. But I went a long with it. Finally my move in date... arrives and I'm super excited! I get to the office to receive little to no attention. My keys or lease wasn't ready. One of the maintenance let me in while they got it together and boy. The apartment was NOTHING like what they showed me during the tour. Literally wall to wall carpet that was stained. They explained it was cleaned and certain stains can't come out. It smelled like cigarette smoke and there was dust everywhere. The vents, the walls, the ceilings. The shower was missing a shower head I had no screens or locks on my windows. Not to mention the best part was the location. At the very back where there are more cats then people. I am fairly allergic to cats and they were sitting on peoples cars and the breezeway smelled like cats. It's just absolutely disgusting. I immediately requested a refund with no plan B but to move back with my parents for a while until I find something else. Complete waste of time and energy. Literally the worst place I've ever seen! Lee mas

DO NOT MOVE HERE. They false advertise. The apartments do not look like the picture. They have full carpet and are full of roaches and flies. The maintenance doesn't fix anything and they have a new girl in the office EVERY week! Several people do not have working A/C or showers. You will call for months about a repair with no response. But the second rent is due they will put bright red notices on your door and continually send you text messages. The security cameras don't work and they have no... security on site. If you wanna live in the trap house with no air or the ability to take a shower go ahead and believe their lies! Lee mas

I was here when it was pinegate apts. I had to leave bc the old management gave my info out to the previous tenant which he ended up contacting me a couple of times, (I am a woman w a newborn), they came in w no notice & ROACHES! They didn’t want to fix & I called them abt while pregnant and first month of my bby being there. Moved out quickly because the roach problem was not resolved still! then they switched companies and I explained to new management im terminating lease due to all these... crazy things and explained how unsafe it felt, they ghosted me, hit me up for rent which I still paid after I gave notice, then stopped and now I have a collection. Do not come here! All they care abt is money. Lee mas

I just moved in last week and love it here! The unit is super spacious and our daughter loves the playground. The price is not bad at all, especially for the stuff you get. They have a nice kitchen layout with beautiful countertops and the rooms are nice. I would definitly recommend living here!

Murders, crime, wake up regularly to police lights flashing in the parking lot, and "renovated" apartments that smell like pet urine from previous tenants. This place is disgusting. I feel gross in what is supposed to be my home. I moved into a RENOVATED unit, but instead of replacing the carpet, they covered up the smell and when their cover up wore off, I was blamed for not noticing it when I moved in. I would expect a renovated unit to at least have disgusting carpets replaced. The final... kicker was getting threatened with evictions multiple times after paying my rent on time because their system is so outdated. you can't even pay rent online. I asked to be informed when the issue was fixed and instead of being informed that everything was fixed, i received another threat of eviction the following day. The apartment acted like it wasn't a big deal while I was freaking out thinking that I was about to be sent to collections for 3 weeks until they finally responded to me. I'd recommend living in a box on the street before telling anyone to move in here. Lee mas