21/9/23
New Management Company is AWFUL!
First, the main office building is infested with spiders, from run-of-the-mill house spiders to black widows and everything in between. I have been watching 3 grow bigger in the gym for weeks (1 reg., 1 in the daddy long leg family, and 1 brown widow). The black widow that I found was large and outside by the entrance to the pool. Residents also weren't notified of the ground wasp infestation either because "We already called an exterminator."
Second, The apartment complex is owned by a... different company than when we signed the lease. This new company is absolutely awful. They fired all of the original maintenance team so now the general upkeep of the property hasn't been done. Communication is now non-existent. The Resident Portal where rent is paid and maintenance requests are sent hasn't ever been set up. Now they are calling about a gas leak but never arriving at the apartment to look at anything and then calling the next day saying that they need to come back again because they didn't get it fixed and still don't know where it's coming from.
I would have recommended this Apartment a year ago but now I would recommend everyone stay very far away.
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Administrador de la propiedad en Harmony Heights respondió a esta revisión
Hi there, thank you for this feedback! We are looking into this situation and will reach out if we need further information. We are so sorry for the frustration and assure you we are working to be better.