6/8/24
Renters Beware!
Management had just changed so we had to deliver checks to their office for rent payment and despite following the directions that they gave us and turning it on time they still hit us with a late fee and demand we pay it because of a clerical error even though the problem was cleared up.
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en The Pines respondió a esta revisión
We apologize for the inconvenience and confusion regarding your rent payment and the late fee. We are aware of the situation and are working to resolve it. To help us expedite the resolution, please reach out with any additional details or... documentation you may have regarding your payment. This will assist us in addressing the issue more effectively.
We genuinely value your tenancy and hope to improve your experience with us moving forward. Thank you for your patience and cooperation as we work through this.