7/2/22
Beautiful but worst maintenance ever
The place is very nice. The grounds are clean and the gym is great. The tennis court has been shutdown for over a year, the breezeways are full of bikes and toys, and the vacuums at the car wash has been broke for over a year. The trash compacter stays broke and trash over fills the area which brings raccoons to the area so that part is not safe at night. Their maintenance is beyond bad. You have to send multiple requests in. The call center will lie to you and say someone is coming. Even... if your heat is out in winter, nobody will come. Also in the summer is your a/c goes out, you gonna be waiting for a day or two. They once after calling for 8 hrs just to light the heat they told us to just deal with it that they didnt want to come do it.
The pool is nice, parking is great, location is great, but if you need anything you are on your own.
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Administrador de la propiedad en Quail Ridge Apartment Homes respondió a esta revisión
We hate to see that you had a negative experience and would like to address your concerns. Please contact us at (901) 300-2311 so that we can get more feedback as we hope to turn your experience around. Thank you.