31/7/23
Do not recommend
I do not recommend this property what so ever. Signed a lease July 12th and was told that there would be two months discounted rent (August and September). The unit was not move in ready by any means. No toilet paper holders in any of the bathrooms, warped ceilings and floors, absolutely terrible quality and attention to detail and cannot get anything fixed. Took almost a month to get a washer and dryer. We have been unable to get WiFi because of construction failures and I have not been able to... get any communication as to how or when that is going to be fixed. The rent for this coming month also states that the full amount is due when we were told there would be a discount. The communication with management is essentially nonexistent and the trouble we have had in just about a month has been enough to wish we had gone with another option. Stay away if you want a hassle free living experience.
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Administrador de la propiedad en The Gardens at Preston Park respondió a esta revisión
We're sorry to hear about your experience and we appreciate you bringing these issues to our attention, Megan. We strive to provide a smooth move-in process. We understand your frustration regarding the cleanliness, maintenance issues, and... communication difficulties. Your feedback is invaluable and we'll use it to improve our services. We encourage you to reach out to our customer service team for further assistance. Thank you for your patience and understanding.
Sincerely,
The Gardens at Preston Park Management Team