Student Quarters Johnson City | Student Ho... Apartamentos

My daughter was going to take over a lease of an apartment. I called and was told I still had to fill out the application as a parent even to take over a lease. I filled out the application and they stuck my daughter in a different apartment that was $200 higher than the lease take over. When I tried to get her out of an apartment she could not afford, they refused. They outright lied and refused to help her. Would not recommend!

The office staff is a joke. I could hear the office staff giggling over the phone while I was explaining how my shower had not been fixed after filing a report around two weeks prior to calling. My dryer has been broken for around three weeks and they have not fixed the problem yet. I have to go to a laundromat.

I had to pay a full month's rent despite not being given keys to the apartment until the end of the month. I spoke with the general manager of the apartment complex and asked for a refund. She told me no, quoting a technicality in the contract. This is bad business practice. I will have to take this loss. However, I would not recommend this apartment complex to anyone.

My daughter lived here a little over two years. Besides her car getting vandalized on two separate occasions we were charged over $500 at move out for "burns" in the carpet in her bedroom. These "burn marks" were clearly stains from her cat.
She did paid the deposit for her cat and when questioned why that didn't cover this we got no response.

Look elsewhere for living accommodations. This property also has a revolving door for the Manager position.

If I could give this place zero stars I would. I have lived here since August 2020 and it is an absolute nightmare. You think you will be living with people around your age or even just in college... wrong! They tried to place a 30 year old woman with a child and a criminal record in my unit mind you I was 18. Upon move in day I moved into a unit that was not clean and looked very rundown. I repeatedly called and asked them to clean my carpet because it was absolutely filthy and they said they... would come and change it’s almost time for me to move out and that still hasn’t happened. They said they came and cleaned it but it is still disgusting and I have to wear shoes at all times because of it. The appliances in the apartment are as old as my parents and are yellowed. The washer doesn’t even get my clothes clean it actually stains them and puts marks on them and yes I have called and told them of the issue but they claimed to have “fixed it”. One of my random roommates grinded up a glass in the garbage disposal and even though it was her that did it my other roommates and I had to pay for it. As for the electric bill we pay way over each month and when we asked to see the bill we were told that we weren’t allowed to see it. There is mold all throughout the apartment and they were notified and they said they came and fixed but there is still mold everywhere. Maintenance came into my room while I was sleeping and said they knocked but I didn’t wake up (I’m a super light sleeper and would have woken up to a knock) the WiFi is super spotty and doesn’t work that great and when you tell the office it doesn’t work they say that can not guarantee that it will work so more than half of the time I couldn’t attend my zoom meetings because the internet was so slow. If you like having guests over I certainly wouldn’t live here. My sister comes over and visits just about everyday. We mostly stay in my bedroom so we don’t bother anyone and my roommates told the office that she had been living in my apartment which is obviously not true but they violated my lease over the roommates allegations. They also told me that my sister couldn’t have her assistance animal on the property.I also had to make a police report while living here because I had a man that kept coming and looking in my window because I live on the first floor and the cop even told me that they have a lot of complaints about sq and it is not a safe area. Lee mas