23/6/25
Verified Renter
Communication could be better. Was very disappointed to get out of work early and not be able to use the pool with zero notice via email or text, spam folder checked and all.
Reseña de Apartments.com
Administrador de la propiedad en Flats at Laurel and Pine Apartments respondió a esta revisión
Thank you for your feedback! We do send out community updates via text, so if you’re not receiving those messages, please text START to 833-987-5142 to opt in. You can also manage your preferences through the resident portal. Regarding the pool... closure — it was a temporary safety measure due to glass being found in the area. We acted quickly to ensure everything was properly cleaned and safe before reopening. We appreciate you being part of our community and are always here if you have any questions!