23/9/24
Management sucks!!
If I knew management was going to be this, I wouldn’t have signed the lease. Every time we go to the office during their new hours which is W/Sun: closed, and M/T/Th/F/S: 9-12, 1-5, they are never there!! Like ever!! We still don’t have our mail key, the dumpster has been overflowing for weeks. The only thing they managed to get was an extra trash container. HOWEVER, the residents have been the ones to clean the overflow and put all the trash in the container. The front gate has also been broken... for weeks. So, if you feel secure, you’re not. There’s no communication whatsoever. You try calling and no answer from the office ever. If they answer, you’re lucky! Email is useless as well even though they say they prefer email. Management really sucks! I can’t stress that enough. They need to get new people in there and stay there.
Reseña de Apartments.com
Administrador de la propiedad en Mission on Ascension NEW respondió a esta revisión
We're truly sorry to hear about your experience. It's important to us that all residents have a positive experience and we regret that we didn't meet your expectations. We understand your concerns and we invite you to visit our office so we can... address them directly. We're committed to improving our services and your input is valuable to us.
Sincerely,
The Mission on Ascension Management Team