3/5/24
WATER WATER
I never write reviews because the seem like a waste of time and energy. Do not move here. I've been one month, and it's been terrible. I should have seen the sign from the start but I needed a place to live, I'm on a budget and everything is more expensive.
My issues started before I signed when I had question about the lease, I had called the leasing office several times, left voicemails and no answers. I've even emailed the two leasing ladies and they never respond. First rule of any good... business, communication!! I can deal with that but here comes my actual problem.
My buildings foundation is sinking into the ground, we had a rainstorm over the weekend (4/27-4/28). The morning of the 28th I woke to water in my unit, logically I looked at the windows or front door to see if that's where it came in. Then I checked the bathroom. Water didn't enter through a gap or a broken pipe. It came UP from the ground. I took picture, I reported it on the maintenance line and web portal. First thing Monday morning I went to the leasing office to talk to the assistant, I told her the situation and she immediately said of it's foundation we can have the foundation guys to come back and lift the building. The problem with that is, the foundation repair came a few weeks ago and couldn't do anything. She took my report and passed it to the property manager with no sense of care or urgency, more like they were upset I was there first thing in the morning. That same Monday I come home and the apartment smells humid and like water, it still does today. My guess is that water is still in walls and I'm really hoping there is no mold growing in the walls.
A few days later that same week on 5/1 I come home and I have to use the bathroom. I notice the top of my toilet it wet, I look up and there's water coming down from the bathroom vent. Water is all on the ground and water in the wall. I called the maintenance emergency line and no answer, created a request online. Let's see how long they take to come, noted I created a maintenance report when I first moved about a leaking kitchen sink pipe and they never came, I had to tighten it myself so that the floor board doesn't get worse. Tonight and the few days it's supposed to rain, I'm predicting water will go into my unit again.
They don't care here, if these water issues continue, I will contact my lawyer due to their negligence.
I'm not trying to be a problem, I just want to come home to enjoy my space and peace.
Reseña de Apartments.com
7 personas encontraron esto útil
Administrador de la propiedad en The Residence on Lamar respondió a esta revisión
Thank you for sharing your concerns. We understand your frustration and we sincerely apologize for these negative experiences here in our community. To prevent any further back and forth online, we feel it would be best to continue this discourse... offline. Please contact us when you have the time. Thank you. -The Team at The Residence on Lamar