18/8/25
inhumane
My son passed away yesterday at Alexan Braker Pointe, managed by Greystar. He had 2 cats inside his apartment. Despite APD acknowledging me as next of kin, management locked me out and left the cats trapped with no food or water. This is cruel, inhumane, and unacceptable.
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Administrador de la propiedad en Alexan Braker Pointe respondió a esta revisión
We want to offer our deepest sympathies to you and your family in this difficult time and our team and Greystar are here to assist. We’re pleased that the cats are fine and you were able to retrieve them. If there's anything else you need, please... don't hesitate to reach out to us. Thank you. — Marya O., Alexan Braker Pointe.