30/3/23
Incompetence abounds
Office staff very unhelpful. Very ditzy and seemingly often clueless about how to do basic things or communicate professionally. Maintenance staff often unprofessional also, slacking off and chatting or playing on their phones in the midst of in-unit repairs. Laundry on-site often malfunctions with no recourse through office. You're on your own when machines fail to operate or dryers don't get warm. Many machines always broken. Neighbors often leave dog poop out to stink along walkways and green... areas. Sprinkler system constantly broken throughout the property leaving puddles or muddy areas. Trees and landscaping also unkept with branches or debris in walkway more days than not. Oh! And the bugs, in and around all areas with plumbing... the pests just keep coming back. Overall would not recommend unless you're desperate. Neighbors are mostly respectful and quiet. It's the people who run the place who clearly don't have high standards.
Reseña de Apartments.com
Administrador de la propiedad en Villas of La Costa Apartments respondió a esta revisión
Thank you for taking time to write a review. We understand that each person has a different living experience at Villas of La Costa and we appreciate your constructive feedback. We take your evaluation seriously and we would welcome the chance to... speak to you about how we can improve your experience. Please come by the office or contact us at 512-454-5638 or manager@villasoflacostaapartments.com at your convenience.