30/9/25
terrible management
I’ve been living here for over a year as one of the very first residents, and honestly, this place is absolutely not worth the price. Management spends money decorating the lobby and common areas, but the interiors of the units are poorly built—walls, finishes, and cabinetry are all low quality.
Before move-in, we were suddenly told construction and cleaning weren’t finished and our move-in had to be delayed a week. At first they even tried to push us into a different unit that didn’t meet our... needs. When we finally moved in, the floors were sticky with footprints, counters were covered in dust, and some cabinets were already cracked. Nothing looked or felt like a “brand-new” apartment.
Within the first month, we had a major ant infestation—our cabinets were full of ants, and pest control didn’t come until a week later. The parking garage has never been properly cleaned, with piles of dead crickets everywhere. Fire alarms also go off randomly, often at night or early morning, and last several minutes. It’s unbearable for people and absolute torture for our cats.
Valet trash has recently stopped following schedule, leaving us to drag our garbage back inside for an entire weekend. Recycling bins in the garage are constantly overflowing.
And now, the most frustrating part: we were issued a noise violation without any verification. What’s even creepier is the timing—this happened right after we submitted our NTV form. It honestly feels like management is preparing excuses in advance to withhold our security deposit. We have camera footage proving we weren’t making noise at night. Yet the office chose to believe only the downstairs neighbor without ever checking with us. We were accused of making noise in the master bedroom between 11 PM and 2 AM, but we stopped using that room more than six months ago because of constant disturbing noises coming from elsewhere. That room now just has a computer, and we don’t even allow our cats inside after 10 PM.
So, does management actually investigate situations, or do they just forward complaints without question? It feels like no matter how much patience and tolerance we show, we just end up facing more unfair treatment
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