1001 Ross Apartamentos

If I could give zero stars I absolutely would provide zero stars and warn everyone to never move in this place. Trish the leasing agent and Megan were the only thing holding the walls up to this place. I have stayed here 10mths and my car has been broken into 3x. We pay $75 per car and I have two to park in the garage that has cameras at the gate and also two security guards on duty and I still got broken in to 3x. Having to pay for repairs 3x and there is nothing they will do to help you it’s... just that they are not liable.

Now trying to get comment lease is up I put in notice but I’m within my 60 day timeframe all I asked was for them to let me move without penalty or help with the repairs for my car. That was a no and you are responsible for all payment with reletters fee and so on and so on. So add on more money is like a slap in the face.

in the middle of moving which you pay movers by the hour and the elevators go down. 1st attempt last night and then again this morning. So my movers are stuck waiting for the elevators to be repaired because I stay on the 4th floor….

Would have been gone and they also want to charge me for the days I’m still here and not able to move . This is insane and truly an inconvenience and no one cares what they make the renters go through just give them their money….

Imagine barbecuing in the car yard and you drop a pc of meat and not one but two rats as big as possums coming to get the meat and not even scared of humans .. there were roaches in the stove where the clock was even with pest control every month we are charged for that as well
I am over the whole experience!!!!!!

I would never ever advise anyone to move here this is not a luxury experience Lee mas

The chances of getting shot (yes, gunshot) increase substantially. Someone was shot last week (7/11 Ross Ave next door). A stray bullet went through a residents window. I don’t have the time to name all the shootings. This place is next to the busiest drug corners in downtown. Crime is high and gangs operate nearby. Stay away.

Also, a lot of my neighbors are dirty and lazy (dog poop in hallway, throw up in elevator, disgusting stuff). The hallways always smell so bad. They towed my car by... mistake bc they’re always feigning for cars. They towed my friends car by mistake. Just forget about visitors. Burglary’s. I could go on and on. Lee mas

The staff is amazing. Roslyn is very professional, Eric is great and really personable. Stephanie is everything! The maintenance staff is ON POINT. Very few problems but when there is a problem they fix it fast. They go above and beyond for the residents. Security is pretty cool too. I feel secure here. The views are fabulous especially at night! I love my home and I love being home.

Faulty fire alarms constantly go off, trash builds up in the hallways, elevators break down once a month, are old, and stink, the front gate also breaks once a month, there are sketchy people moving in and out, 'security' is three random dude in cop uniforms that look like they bought them at a party city. Woke up last week to Dallas Police breaking down the door to the apartment across from me, have gotten my car towed from the very parking lot I pay an extra $55 dollars a month to park in and... management is nonexistent.

Save your time, money, safety, and well being and go look somewhere else. Lee mas

I really wanted to like living at this apartment complex, the units themselves are spacious, beautiful, and well-priced. Even though I love the West End neighborhood, it is just not safe. I've been chased by two different homeless people inside this building. I can't walk my dog at night because I've just been harassed too many times.
People/dogs defecate, urinate, and vomit in the halls A LOT around here. Many of the apartments will sub-lease out to AirBnB, so sometimes I feel unsafe on the... elevators and stairs. I'm a young, single woman and I don't like being around a bunch of drunk men, but that happens all the time at this complex.
To top it off this property has a cockroach problem. I have never dealt with cockroaches in my life until living here. It is disgusting. Don't live here. Lee mas