Manor House Apartments

Emily and William are a breath of fresh air!!! I feel like I’m joining a family!! The tenants have been nice! Leon the concierge assisted with moving some of my things. I am beyond happy!

I was really interested in looking into these apartments, so I called several times, but I could never get anyone to answer. I left several voicemails, too, but nothing. Very disappointing.

This is a zero start rating ! My experience at manor house hasn’t been pleasant majority of my stay ! Let’s start with the horrible valet companies that like to wreck your car, steal, or take 45 mins to bring down your car. All luxuries aren’t a advantage ! Going on, before Covid I started to see minor roaches which I thought were due to all the move outs from evictions but I was able to treat them now the whole building was just inspected due to many complaints, all to be told that there is a... cockroach infestation ! I now barely stay at my home I go over there just to pack up so that roaches are not in my personal belongings. I wish I didn’t have to believe that when I turn off the lights there is a roach party beginning in my tub, bathroom sink, kitchen. As a tenant you pay for pest control at properties but they definitely haven’t been coming to treat much ! Lastly the security of this place could definitely get a step up because there is no way I should see a homeless person roaming my building or even caught stuck on the elevator or even sleeping on the 25th floor as if they rent the couch ! I hope everyone can read through the lines and be aware that reviews of people that are not current tenants don’t count! I hope you are aware that also great tours can turn into a fake show because nobody will show you the bad before the good ! Please live through my experience and take your coins else where ! This is not the only place to live downtown but they definitely accept anyone as there tenants! Lee mas

Notice that 5 star reviews are from 2015-2017 & everything since 2018 is 1 star? It's all about the management or lack of it. Harbor Group did a lot of cosmetic changes when they got here but they aren't holding up. And there were no changes to actual apartments. There are roaches everywhere. Mold. The hallways reek of pot. Arbitrarily enforcing the rules with illegal fines and threats. Inefficient thermostats, sliding glass doors that don't shut were tolerable when it was all bills paid but... lead to obscenely ridiculous utility bills. It's really sad. This used to be a great place to live. Lee mas

The Manor House leasing agent will show you amenities that at first look seem to be available for use but in actuality they're just for show. They say the pool is heated and is open 24/7. The pool is rarely heated and has been locked up for several months. Free WiFi on the 25th floor? Nope. Doesn't work. The business center with the 2 computers and printers looks good. One computer doesn't have a power cord and the printer hasn't powered on since September. The apartments used to be all bills... paid but now they bill utilities by the size of your apartment not by usage. There are thermostats but they don't shut off when AC/Heat reaches the desired temperature. Either it's on or off.
There is mold The property managers are dishonest, evasive and vindictive. Lee mas