The Garrison Apartamentos

This place is awful in just about anyway it can be for apartment living. There is a bug infestation. I say bug because not only are there roaches, there are spiders, gnats, flies, and centipedes. They have sprayed my families apartment a few times and yet the roaches still persist. We are very clean and have had 5 apartments in our lifetime with absolutely no problems with bugs. Some of the leasing agents act like everything you’re saying is a joke or something when you try to talk to them.... Neighbors are inconsiderate. Throwing trash everywhere around the apartments, blasting music any time of the night, letting dogs bark outside late at night. The infrastructure is awful, the way the floorboards are laid out, it answers part of the bug question with all the cracks and gaps. If anyone lives above you, you will know their very move because floors are awful and even light walking sounds like stomping. We’re on the 2nd of 3 floors, so that’s even worse. Save yourself the stress and money. Lee mas

I only went in to look at apartments, not for certain on these yet. However, the first guy I encountered, Sergio, was very welcoming and answered all my questions! The only reason I remember his name was because how nice and understanding he was about what I wanted. Even gave me arrangements on any problems I had about this complex. Great guy to have up at the front

This apartment complex is just a mess. My apartment door lock was broken for over a week and a half and they wouldn’t fix it (because it wasn’t an “emergency”) so anyone could walk in and out of my apartment at any time. Incredibly unsafe.

Twice now my mailbox has been broken and each time they fixed it, they didn’t give us a new key so we couldn’t access our mail. One of the two times it was broken, anyone could open it and someone stole our mail.

And now my toilet has been running and... somehow getting my entire bathroom floor wet and it’s been over a week since our first maintenance request and they still haven’t come. We call and they don’t answer. We go there and they say they’ll send someone that day and no one shows up.

There’s always trash and glass everywhere on the grounds. The laundry room is absolutely horrid and dirty. It’s just incredibly disappointing. I’ve given them an incredible amount of grace (and will continue to to the best of my ability) because I know they were understaffed for awhile but the lack of care me and my fiancé have personally felt as residents has just left us extremely frustrated (hence the review).

If you’re considering moving here, please look elsewhere for your home. Lee mas

Yea, definitely don’t sign here. I had signed up for a 1 bed 1 bath with a 6 month lease, paid my application fee & security deposit only to be signed up for a studio on a 12 month lease. I decided to not sign here and go elsewhere. This was at the start of July. I asked for a refund of my deposit of over $400 and was told it would take a week at most. I call in a week later and was told they had switched to a new management and would give me a call back once they have an update. I would call in... weekly & everytime I would be told the same thing. Fast forward to now , about a month later and I’m still being told the same thing. I tell them I need this refund urgently as I had planned to use it to pay some bills, but I’m told there’s nothing they can do & I’ll just have to wait for upper management. I hesitated to write this review as I tried to be patient, but now it’s affecting my livelihood. They had no problem taking the deposit fee but handing out my refund seems to be an issue. The lack of care & urgency shows me that this just isn’t priority to them. Yes the reviews are right, save yourself the time & money. At this point I don’t even know if I’m still getting a refund because I don’t think they do either. Lee mas

They painted over a roach and the maintenance man was smoking right outside our apartment. Door don’t close fully. Just run!