The Ladera Apartments

s of June 28 this place was bought by RPM group and it has even gotten worse. Eduardo in the front office sent me a lease renewal with the wrong dates and even though it was signed and dated by Rosa (property manager) with an August 2023 date she is refusing to fix the other incorrect information. Then she is trying to charge me for June and July rent when their web portal / ledger shows its paid. Mind you they didnt even own the property until the end of June. We have sent her print outs of the... money being taken out of the bank account and she refuses to fix it. We have reached out to the corporate office but have not received an response. Then we pay for trash to be pick up but it sits for days outside our door in this Texas heat. Maintenance requests are ignored and closed out without being worked. The gate around the front office work but the other gates are broke and left wide open. People are every where on the property fixing cars that is supposedly not allowed. Just dont even waste your time with this place. I will update my review once I here back from the corporate office. Lee mas

IDK how to make it more clear, this place freaking sucks. DO NOT MOVE HERE. You will get the run around and they do not care about you.

The other negative reviews sum up most of the issues pretty well. New management is terrible. They're not awful people, they're just mostly useless. For about a year, it was basically impossible to reach anyone. I know this because the AC in my unit has stopped working 5-6 times in the last year. In fact, it's not working right now, which is why I'm typing this. Last June/July, my AC was out for a solid month. I had to sleep on my living room couch because it was the only room I could... keep cool.

As of today, I submitted a maintenance ticket in January for the AC, which was never resolved, but still closed out. I submitted another ticket in February which is still open. It's ridiculous. It's only tolerable because it hasn't been too hot the last few months.

The point is, the management is horrible. Trash is frequently not picked up; there was a solid month where trash wasn't picked up and there were giant piles of trash, 7 ft tall, by every dumpster. Since the phones don't work and management keeps changing, it's virtually impossible to reach anyone. Please, don't make the same mistake I did by moving here. Lee mas

breezeway dirty, trash every where, dog mess every where, rent not posted on time, they never answer the phones none of the business offices, They were bought out by another company it's been down hill every since. Sad because some of us love living here.

The tour was very dry. You can tell they did a frugal renovation, which would be fine if there wasn’t a higher charge for it…. And I’m always leery when I ask to see amenities and you make an excuse not to show. Honestly, it’s not bad, centrally located, very easy to get to key places. I just steer away when people aren’t even personable or engaging when showing their property. It just means it’ll get worst once you rent.