21/7/23
No AC in summer
I had no air conditioning in my apartment for ONE WEEK in the middle of summer. There was no communication this entire time. I had to find places to stay that entire week because it was so miserable!! The apartment is doing nothing to discount rent. Horrible customer service.
Reseña de Apartments.com
Administrador de la propiedad en The Braden on Fifth respondió a esta revisión
Thank you for your review, while it's super unfortunate to have an A/C emergency in the Texas heat, it happens occasionally. Our team responded and charged the unit several times to keep things comfortable while waiting on the new unit to be rushed.... It was then installed within an hour of its delivery to the property. We do apologize for the inconvenience of a situation beyond our control, but we corrected the situation as efficiently as possible. Please come down to the office anytime to discuss further if you would like! Sincerely, Melissa, Manager