2/7/20
Looks good on the outside but avoid if possible
Poor management. Office ignores maintenance requests and sends snarky emails telling residents if they get upset they will ignore any requests. Our unit was not ready as promised on the move in date, yet I still had to pay rent for those days. Water heater broken for 4 days, many other issues we had to repair ourselves. Most recently, had a water leak that was damaging walls and floors... had to turn water off... no response from office or maintenance staff. After 2 days without water, we ended... up repairing it ourselves at our own expense. Multiple vehicle thefts (including one of ours), and regular incidents of vehicles striped of wheels or vandalized. Security gates are broken and open 90% of the time. I would not recommend this complex to anyone.
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9 personas encontraron esto útil
Administrador de la propiedad en Wildwood Creek respondió a esta revisión
It's upsetting to hear that you did not receive the top-notch service we strive to provide, but would appreciate the chance to turn your experience around.
We are willing to give us another chance, please reach out to us at (817) 424-4212 to speak to... our manager directly.