Ranch at Fossil Creek Apartamentos

If I could give negative stars, I would just for this place. This is the absolutely worst place you could spent your money on. These people could care less if you were tossed on the street and homeless. They find any way to add an additional charge to your account and if you don’t pay it, they sent you an eviction notice. We were originally told that we would not be charged a pet fee or deposit because our pets are registered ESAs. Now they are adding pet fees in July after living in this place... since Feb with no pet fees or deposit. Their communication system is bogus. We were told someone would contact us with more information and instead we were served with a notice to evict. -10/10 stars. This place has sucked my mental health dry as well as my bank account for stupid fees added onto rent after it’s already been paid. Lee mas

Hall & stair lights out -say they are replacing them but it’s been 5 months. Office rarely answers & leaves early. Grounds are trashy. Gates broken 90% of the time. Maintenance does a horrible job. Old trash company trash cans sat in the hallways for over a month. Dog park used to be really nice, now it’s disgusting. Evicted ppl & sat their stuff outside on a Friday & didn’t remove it until a Tuesday or Wednesday. All kinds of crap on patios & balconies. Don’t be fooled by the new paint & pics….... customer service doesn’t exist here. Lee mas

DO NOT RENT HERE. WORST TWO COMPANIES IVE EVER RENTED FROM. Yes they were bought out and the new company isn’t any better. The pool is never open. Constantly doing “maintenance” or “skimming the pool because someone jumped the fence”


- moved in and AC was constantly running and caused a $700 bill and another $800 electric bill. They said it wasn’t their problem even though it was stuck on running mode for both heat and AC. Reimbursed us $300 and that was because they were “being nice”.
-... Guest bathroom tub is rusted and tub finish is peeling up because the AC unit condensation drip constantly pouring and causing eroding of the tub finish.
- Garbage deposable stopped working.
- Water poured down from our hall light. Yes the light figure …
- Had to replace our entire dishwasher because it wouldn’t drain.
- Fast forward a year later, AC goes out, someone came out same day, “fixed it”, 3 days later it’s not working again, promised a window unit for the night, no one ever shows after 7 hours of “yeah they’ll come today. Promise”, next day they say it’s because of “the batteries” needing to be changed on the thermostat. 2 weeks later, stops working AGAIN, “we might be able to bring you a window unit if the weather doesn’t get cooler outside but we can’t promise that”.
- Toilets constantly clog, no matter how little toilet paper.
- Horrible parking, never find a spot close to your building after 5 pm. Lee mas

Hace 5 méses vivo aki y la piscina lleva 4 meses cerrada y con candado ,los aparatos del gimnacio sin mantenimiento algunos rotos ,algúnas persona de administración te tratan como un perro si solo estamos exigiendo lo k se paga ,tenemos k ver la decoración de los condominio vecinos iluminados de noche el de nosotros parece del tercer mundo discúlpenme por ser sincero

I have lived at this apartment complex when they had a previous management. With that management staff, I thought when they got switched out for this newest one I thought we could only go up from there. Well I was wrong. The manager in the office is rude and acts like our issues are an inconvenience to her. We have had trouble paying rent online for OVER 7 months with her only saying “we will get our IT team on this right away.” We couldn’t wash clothes in the laundry room because the door was... broken and we had issues getting parking passes. They get people to power wash around your stuff without telling you and ruin your rugs and they barely give notices when people need to come in to spray or check fire alarms. We were told we would get the next available carport, but about 10 people have gotten one and we still haven’t. This place would be just okay without this management staff. With them however, you should stay away. Lee mas