8/11/24
WONDERFUL EXPERIENCE!
The staff is wonderful, welcoming, organized, clean, patient, polite and helpful. All of the paperwork was in order and explained by Nicole. I felt very welcomed and toured the property with an escort to my apartment and a demonstration of how to use various equipment inside my apartment (blinds, setting the clocks on the stove, a mailbox tour and elevator location for the movers to use, etc.) I was also given written information relating to trash pickup and given a trash holder, plus a... complimentary burgundy coffee cup with mints and a pouch.
WOW! Where do I stop! I've never experienced such professional staffing at an apartment complex.This complex is brand new for 55+. It's beautiful and I have three large closets, a bath tub, patio, and I'm delighted there's no carpet throughout. Unbelievable! If you're looking for a new home, the Ella Grand is it!
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