Haven at Briargrove Apartamentos

I’ve been living here for two years and I’ve had nothing but trouble, especially with the new management. They don’t work on maintenance requests even if they’re emergencies or clear them out the next day saying the work was completed even though no one ever came to your unit. The apartments are crawling with roaches and have been the entire time I’ve lived here. They do shady things like say there’s a washer/dryer included in the lease and then not fix it or take it away and leave you without... one when it breaks saying it was an extra amenity. They also charge you for amenities like the pool and the gym, but don’t let you use either because they refuse to clean either of them and the pool was forcefully closed by 311 for it being a biohazard. The security gates and cameras have been broken since I moved in, but they’ll tell you things are secure because there’s a guard on staff you don’t even see half the time and he’s not there at night when it matters. And to top it off, they almost never answer the phones or return your calls.

Overall, don’t live here. It’s not worth it. Lee mas

I’ve been living here for two years and I’ve had nothing but trouble, especially with the new management. They don’t work on maintenance requests even if they’re emergencies or clear them out the next day saying the work was completed even though no one ever came to your unit. The apartments are crawling with roaches and have been the entire time I’ve lived here. They do shady things like say there’s a washer/dryer included in the lease and then not fix it or take it away and leave you without... one when it breaks saying it was an extra amenity. They also charge you for amenities like the pool and the gym, but don’t let you use either because they refuse to clean either of them and the pool was forcefully closed by 311 for it being a biohazard. The security gates and cameras have been broken since I moved in, but they’ll tell you things are secure because there’s a guard on staff you don’t even see half the time and he’s not there at night when it matters. And to top it off, they almost never answer the phones or return your calls.

Overall, don’t live here. It’s not worth it. Lee mas

WARNING!!! They do not care of your well being. They don't repair, I have being waiting for almost 2 years on several issues when I renewed they claim they would fix but nothing yet. That is why the apartment tenants have been on strick since since late Feb. For your own good Do NoT move Here!!!!!!!!!! Always turning off our hot water and water completely without notice. And very rude office receptionist and management will not help. Had to call Health Service to see if they would fix and still... nothing done. Lee mas

Washer and dryer broken since October 2019 , until today February 2021 they keep lying, “sending maintenance to check “ no security! Gates open all times, cars broken , leasing office they don’t care 2 weeks with no water , self a headache, don’t move here .

The worst experience ever. Very bad management and horrible maintenance system and staff. DO NOT RENT HERE. I wish there is negative rating but the minimum is one star.