Haven at Eldridge Apartamentos

My experience was problematic from the beginning. The manager exhibited a level of rudeness and unprofessionalism that was both surprising and unacceptable. Every interaction with the office staff was met with dismissive attitudes and a lack of genuine concern for tenant issues. Their conduct made dealing with them a highly frustrating experience. In addition to poor management, the apartment itself was infested with roaches, despite repeated requests for pest control (because the manager kept... forgetting to add my apartment to the list). The persistent presence of these pests created a very uncomfortable and unhealthy living environment. To make matters worse, the charges upon moving out were excessively high. I was billed for painting and cleaning at rates that seemed far beyond what was reasonable, especially considering the condition of the apartment and the quality of the services provided. Overall, the real issue is the manager to be clear. She failed to deliver a satisfactory living experience in terms of both management and apartment conditions.
I strongly recommend prospective tenants consider other options to avoid the issues I encountered. Lee mas

My experience has been great. I love it here. Kadeem, Tiffany and Jose are very professional, welcoming and friendly. They are always willing to assist you with all issues you might encounter. The maintenance team does a great job with the upkeep of the property.
No complaints---I would highly recommend this complex.

The apartment look nice and in decent area but there is a roach problem and the managers are unprofessional and don't do their job. Never respond back and are hardly in the office. The gates hardly don't work and most residents have key fobs that don't work. Someone was murdered here not too long ago and its noisy with thin walls.

I currently live in the Havens for 6 years and since they changed management a year ago, the customer service has gone down the drain. There used to be enough help at the front desk to help with any problem you brought forward. I have been having trouble with extra charges added to my monthly rent and I have raised this issue for the past 4 months with unending false promises. The walls are so thin you literally can hear your neighbors discussions. The only working front desk lady has a lot to... attend to and despite paying a lot for rent, problems go for a long time without fixing. The insecurity is on another level. My apartment has been broken into twice in 2 years. Lee mas

Haven at Eldridge is an unsafe place, there is no security system with which you can be calm, they do not have a camera system in the buildings, I was the victim of an apartment robbery, if you need a quiet place to live, Do not I recommend living here, think first of your family