12/3/24
Awful Management
Maintenence at the complex is wonderful, but the management is awful. If anything has to be fixed by an outside company it will take at least two months for repairs. The machines in the laundry room have mostly been broken since 2019, and the apartment complex claims the vendor won't fix them. In that amount of time they would have found another vendor. It's been two months since we have been able to even use the laundry room. Their hope is tenants will all pay $45 a month in extra fees to lease... a washer and dryer from the complex. We already pay almost an extra $100 over rent in fees.
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en Magnolia Terrace respondió a esta revisión
We sincerely apologize for your experience at our property. Your feedback is important to us, and we are committed to continuously improving our service to ensure all residents feel valued and respected. The behavior you encountered does not reflect... our company culture or customer service standards.
-Marlies Fernandez, Manager, magnoliaterracemgr@cushwake.com
