1/5/23
Good layout and maintenance are usually responsive but bad management customer service
Pros - The building is good for the money. Didnt use the amenities like pools but they look decent. The maintenance actually will do the job most of the time.
Cons- It can get pretty loud from neighbors, dog fecals(which im sure every apartment complex has this issue), very rude management personalities which breaks it for me. The inside of the apartment can either get very cool or hot regardless of outside temp. I dont know if this is a con or pro for you.
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5 personas encontraron esto útil
Administrador de la propiedad en Steepleway Downs respondió a esta revisión
Thank you for your feedback about Steepleway Downs Apartments. We appreciate your honest review and the pros and cons you mentioned.
We're glad to hear that you find the building to be a good value and that our maintenance team is usually responsive... . We apologize for any noise disturbances from neighbors and understand the importance of a peaceful environment.
Regarding dog waste, we share your concern and actively remind residents to clean up after their pets. We'll continue to address this matter to maintain a clean community.
We apologize if you've had negative experiences with our management team. Providing excellent customer service is important to us, and we'll take your feedback into consideration to improve our interactions.
Regarding temperature control inside the apartment, we understand the inconvenience it can cause. Our maintenance team is available to address any concerns and explore solutions.