The Quinn at Westchase Apartamentos

I’m been here for almost a year and I have never been happy at this place, it’s the hell!!
The wheels of my car was stolen INSIDE THE PROPERTY, unbelievable it and guess what, I asked to the manager about the robbery and she said: WHE ARE NOT RESPONSIBLE ABOUT THAT EVEN IF IS INSIDE THE PROPERTY, is not a serious response, there is not surveillance cameras anywhere, I recommend: DO NOT MOVE OVER THERE, DON’T WASTE YOUR MONEY

I haven’t even moved my stuff when I suddenly spotted multiple roaches and the drain in the tub is clogged so dirt is left behind.

This is by far one of the filthiest roachiest disgusting unlivable apartment i have ever encountered in my 24 years of living. Maintenance and management is just as trash as the apartment they let me rent out for a whole 12 months.

They never let me walk the apartment before i moved in. And now i see why.

The roach infestation was so bad that when i first moved in as soon as the lights went off they all came out. And im not just talking one or 2 im talking about 100 roaches in my 1bed 1 bath... all at once
They were falling off the ceiling and in my bf’s hair
it took me the first 3 months to get completely rid of them.
They “exterminator” was just a raid bottle

The property manager’s attitude is ridiculous. She wont even come out her raggedy office 90% of her shift and she disrespects her staff in front of the residents like they are her children which is probably why i always see a new staff member every other 3 months.

This isnt even half of my complaints but my lease is up soon so im not about to waste no more energy typing this review ???

I said what i said Lee mas

I gave it two stars because I'm all ready regretting I moved here. So far I can't use the laundry room here because they don't clean the laundry room. The washer has dead bugs all in them! The floors are dirty. Don't know what's going on with the landscaping around here. Yard work has slacked off. That's a real pet peeve of mine. The apartment itself... It doesn't look exactly like the renovated one that's online.

Keep looking because this place isn't the one for you, trust me. I moved into the Quinn on September of 2020, it seemed good at the time, good prices, decent staff, not many people. To begin, we signed a 13 month lease and everything was ok for the first few months until the only leasing agent that was good to us quit, or left, or got fired, who knows. Within a couple months we were being charged for a month of rent we had already paid for, luckily I was not going to let them get away with it,... so i pulled up all of my payment confirmations and money order receipts, everything. The manager finally resolved the issue, the same issue happened 3 times. Second of all, no one picks up the phone to save their lives, I have called 9 times and it goes directly to voicemail. Thirdly, the place became very unsafe very quickly, I believe it was because everyone saw they had good prices so the entire property was filled up within a few weeks. There's people outside at night just drinking and smoking with their dogs not on a leash, there were police cars in the parking lot every couple of days. They said they would get their gate fixed within a week or two when we moved in, as it was propped open because the motor had broken, it took them 8 months to get it fixed. Within that time frame, my catalytic converter was stolen, I'm sure I wasn't the only one who this happened to. A couple final notes, the property is always littered with trash, the amenities are not open, including the gym and pools AND the laundry room is so gross and creepy, there is a new set of leasing agents every other month, not sure if they either quit or get fired but it is never the same people in the office. Last but not least, I am writing this part a day later as I went to the office to get an update on my security deposit refund. It turns out they lied when I was signing the lease, as I was told I would be paying a security deposit of $600, take into consideration this was not my first time renting, that was later cleared up and lowered to $400. Which still didn’t make much sense but whatever, moving on, like I previously stated, they said I would be paying a deposit, which you obviously should get back in full or partially once moving out. When I talked to the lady she said I would not be getting my deposit back because what I paid was a non-refundable bond when I was told it was a down payment. So there you go, don’t waste your time or money on this trash excuse of a property!!! Lee mas