11/1/24
Maintnance
These apartments are so irresponsible and disrespectful, maintenance thinks they are the managers and even question you for their poor work. There is also mold in many apartments, and when you mark work orders as an emergency, they decide to not take it as such, you have to call the office. Also, they paint over everything, if there are stickers on the walls from past residents, they paint over that. They have painted over nails, bottlecaps, and have left odd stains on the walls. The apartment I... moved into had chipped paint, tools and trash had been left inside from maintenance. Air vents were dirty, the paint used for the walls is cheap, you can pick at it, and it starts coming off like plastic. The bathtub was painted over, there were missing boards and rods in the closets. The fridge was given to us dirty, with a missing dishwasher. Upon two months of move in the downstairs ceiling is getting yellow, and leaking has started. Before my move in I had asked about the oddness of the celling, and asked if they're going to be possible leaks, but the manager said it was fine. It wasn't. There are many more things, for anyone who plans to rent here, think thoroughly.
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2 personas encontraron esto útil
Administrador de la propiedad en The Sanctuary at 9430 respondió a esta revisión
We're deeply sorry to hear about your experience and the issues you've faced with maintenance. We strive to provide a comfortable living environment, and it's clear we fell short. Your concerns are important to us, so we'll immediately address these... matters you've pointed out. We appreciate your feedback as it helps us improve our service.
