Towne Plaza Apartamentos

Worst management people I have ever encountered. The apartments are falling apart. The A/C units are as old as the building. But the MANAGEMENT is rude and unhelpful

facilities are run down and poorly kept, there is never any parking, constant break-ins, and maintenance never actually shows up.

I won't lie the beginning of my stay here started out smooth. The office seemed to be somewhat helpful. After a few months of being here, the bugs, the mice, the maintenance requests take forever to be completed, the plumbing is always off because of repairs, any time it rains the whole parking lot floods, it smells like sewage everywhere, the gates were always breaking (what's the point in having them if they never work?), and even the staff began to become a bit condescending. I started having... trouble with a roommate stealing my belongings and bringing animals into the apartment that weren't allowed and when I went to them for help they just made the entire situation worse, told me I'd have to pay for my roommate's animal violation if she didn't get all her animals out within 3 days, so I had to just move out. Then when my roommate left her dog in the apartment unattended for 3 days (I had already moved out and notified them of this via email & photos) they emailed me and said I'd be charged with animal neglect if the dog wasn't gone by the end of the day! I'm not even there, nor are my belongings in the apartment and they have not been since January 18th and I'm still paying rent just to avoid a broken lease. My rent also was just jacked up $400 and I don't know why but I don't even care anymore I just want out of this lease. I wouldn't even recommend this place to my worst enemy. I'd give 0 stars if I could. Definitely am never coming back to this hell hole. Can't wait to make my last rent payment so I can just be done with this place. Lee mas

Mold. Leaks. Mice. Roaches. Broken AC. Water always shut off. And you have to put in multiple work orders and they still ignore it or do the bare minimum. Stay away.

I have lived here going on 5 years and have found it very pleasant. I love my over-sized walk in closet, fenced in patio, 3 pools, covered parking and tropical landscaping. I am close to all the stores, restaurants and a very large dog park. Recently my refrigerator went out. The engineers tried to fix it but it just would not work so they had a brand new refrigerator installed. When the staff delivered the refrigerator to my apartment they noticed that the refrigerator doors opened the wrong... way for my kitchen layout. The door problem was fixed right then and there. I also had a plumbing problem recently fixed with one hour on the weekend! My patio hose bib broke and the water would not shut off. The building staff called a plumber and it was fixed within an hour. The staff here have always worked with any of my apartment issues in a friendly and timely manner. Lee mas