Woodchase Apartments

Always highly crime around the area and some in the building, the staff is very rude, the manager sucks never want to fix nothing in the apartment if you have an emergency they never ?? help you!! Better get other place to live

Please do not live here unless you want to slowly collect a roach army. At any point in time, even in a clean kitchen, empty sink, counters scrubbed, floors vacuumed and moped, you can still catch about 6 roaches each time you turn a light on. In a day you will easily see DOZENS of roaches for no reason. It's gross here and no matter how clean you are, you're gonna have roaches in your food. Yes, roaches in your food. They get into sealed containers..... Not to mention if you have a service... request, you might as well throw it in a storm drain (because the toilet probably doesnt flush right) live anywhere else. It's so bad that I would literally rather live with my parents. Please don't do it. Lee mas

Parking is horrible, the property management has done little to nothing to remedy the problem, crime is relatively high. Cars and apartments have been broken into. With the exception of the maintenance, office staff are unprofessional and rude. You can get a lot more for your money at one of the other surrounding properties in the area.

These apartments are roach infested I’ve never seen so many roaches, no matter how much you clean the roaches still come. They have maintenance come & spray but it does not work it actually made the infestation worse. I can’t even sleep comfortably at night or even sit in my living room without seeing roaches climbing the walls & floors. It never use to be this bad & ive been here for 5 years. Please maintenance spray the entire complex. By the way Norma is amazing! The only problem I’ve ever... had is the infestation. Lee mas

Went to the leasing office on the 4th of the month to drop off money order for utility bill payment as a favor for someone. The payment is considered to be late after the 15th day of the month. Notified the customer service staff that the payment was for utilities and that I would need an acknowledgement copy; she probably wasn't listening and her first comment was,"With late fees?"..obviously presuming the occupant was late on rent payment..very rude!!. She collected the money order and asked,... "Is this all of it?"; I responded in the affirmative, she dropped off the money order with the manager, Norma, without bringing the acknowledgement copy I requested for. I asked about the copy but was told that I had to either pay $1 to get an acknowledgement copy from the leasing office or go back and get the duplicate copy of the money order for them to sign off on. As said earlier, I was dropping the payment off for someone and did not have the duplicate copy of the money order; we were going back and forth on this (the manager, Norma, was implolite during this conversation) and they ended up returning the money order back to me. These are people that will post notices on your door for late payment penalties even after you have made payments to them well ahead of time (evidence of inefficient/ineffective record keeping process); reason why it's important one obtains an acknowledgement copy from them after any payment. Who returns a client's payment just because they are unwilling to provide an acknowledgement copy to the client? #smh#. I have a zero rating for this experience but will be unable to submit my review without picking a star, that's why they got one star. Lee mas