27/12/23
Miserable Living Experience
Horrible Management. Horrible Maintenance. Horrible Corporate Office. Miserable living experience. They put profit before providing a safe living place for residents. My apartment has leaked three times in two months. They keep painting over the leak and it keeps happening.
Reseña de Apartments.com
Administrador de la propiedad en Gateway at Huntsville respondió a esta revisión
Hello,
We're genuinely sorry to hear about the challenges your son experienced in the apartment. We regret any inconvenience this may have caused. Our maintenance team has been actively working to identify and address the root cause of the leaks. We... understand the importance of a safe living environment and want to assure you that your concerns are a top priority. In response to these issues, your son has been promptly transferred to a new apartment, and we sincerely hope that this change leads to a significantly improved living experience. We want to assure you that we prioritize the safety and comfort of our residents, and your feedback is invaluable in helping us make necessary improvements to ensure a better quality of living for all our residents. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact our office.
