University Club Hunstville Apartamentos

This is the WORST PLACE EVER TO LIVE!. I moved here from VA straight into the apartment.. I should’ve known it was CRAP before moving here because all the staff was not on the same page.. EVERYONE told me something different.. No one couldn’t find the paper work I filled out and it was just a hot mess!. Before moving in I was told I was getting an upgrade unit however, Upon moving in, it seemed as if the previous tenants just moved out like an hour ago before I moved in.. I still moved in,... cleaned the apartment since I’m fresh to Texas and this is the only place that I know of and had already spent my money with them!. I put in MANY work tickets to have the AC fixed and the maintenance man wouldn’t come out but the tickets get closed! The ceiling in the bathroom always leaked which was gross. I would have to call in order for him to come out and when he did he told me to buy batteries and change them myself.. which I did but the pipes were exposed and would freeze up! There is MOLD everywhere especially in the bathroom, when maintenance came out he would just spray the ceiling and walls and by end of night you see the mold coming right back! It seems as if they painted about a million coats of paint on the walls to the point it started to strip. The staff would just enter the apartment without notice and leave the door unlocked when they leave like the complex was the safest place to reside!. I gave 30 days notice and asked for a walk through in which I was told it wasn’t necessary to do! I cleaned the whole apartment better than how it was when I moved in and now Im getting a bill for $12k!!! And cleaning fees are associated which is a LIE!!! THE COMMUNICATION HAS BEEN HORRIBLE SINCE DAY ONE!! I called to speak to Tiffany Houston since her name was on the document and was told she was at lunch.. NEVER GOT A CALL BACK JUST A TEXT which states “Hello, unfortunately since you are a previous resident we cannot discuss anything to do with your account. For any disputes, you will need to contact our office at collections@dtiproperties.net”! Should’ve known!!!!
Pictures of molded ceiling which was only sprayed and stunk throughout the apt as well as molded bathroom under the sink, and door, inside the kitchen pantry and vents! I got nothing but attitude from these staffs.! Lee mas

In the 10 months living at these apartments I had multiple issues with maintenances and front office people. First, when I moved in the whole apartment was a MESS nothing was cleaned, stained carpet, toilet was disgusting, shower tub was super dirty along with a string of other things. Second, the sink leaked, the shower leaked, toilet out right stopped flushing and took MONTHS to fix and the floors were uneven. Third, outrages move out fees we’re giving to me and it cited that the apartment was... not cleaned up to their standard even though the apartment was unclean the day of my move in. So many issues so just do your best to stay away from this place and find literally anything else. Lee mas

We moved in two week ago, and It was shock for me and my roommate. When we walked in there were cigarette butts, broken glass pieces, burned matches and some food pieces on the carpet. The managment told us one day before, we are cleaning for you but no. I am pretty sure they did not use vacuum cleaner in our apartment. They did not say sorry about it. Please do not do yourself and stay another apartment not here.

Look, at this apartment you get what you pay for. Yes, there are some things wrong with the apartment, there is a reason the rent per month isn't more, but overall I have found the past year enjoyable there and I look forward to my next year here as well. The distance to campus saves me from having to buy a campus parking pass and there isn't a ton of loud party animals keeping me up at 1 AM. The laundry facility is a little expensive for my taste but it isn't terrible. I personally have found... the staff pleasant and cordial every time I have interacted with them. I put in three separate service requests within my first three weeks of moving in and they replaced my garbage disposal, my fridge and my front door. It was extremely prompt and the work was done well. I would recommend this property to other college age students looking to live on their own. If you keep your expectations in check this will turn out to be a great place! Lee mas

UPDATE: They tried to charge me for the carpet even though it was their leaky AC unit that caused damage! DO NOT MOVE TO THIS PLACE!!!!

First of all, the staff do not know what they are doing. We see new people weekly and always give us incorrect information. Most of the time they refuse to show you what apartment you'll be living in because they know if you see it, you won't want to stay. They are not trustworthy. My best friend and I lived in Paper Moon first and the place was infested with... roaches!! And since we couldn't find any other place to move, we stayed in a new apartment at university club later that year. The place was worse! The kitchen counter was falling apart, the shower head was out-dated and did not work, the air conditioner was not working as well, the garbage disposal did not work, the dish washer was moldy, and when we first moved in, the apartment was dirty! At one point the air conditioner was leaking and damped the already in bad shape carpet and I called maintenance and they said it was because of the humidity. The staff is clueless! Anyway several weeks passed and the stuff in my closet were so moldy I had to throw it away! They decided to fix the wet carpet and it took nearly 2 months for them to finish! And to top it off they blamed us for all of that! ALSO WE WERE WITHOUT AC FOR ALMOST A WHOLE WEEK AND IT WAS SUMMER TIME!!! If I could give them zero stars I would! Horrible place. The only good thing about this place is the distance from school. But not worth all the stress they'll put you through. Lee mas