Willow Lake Apartamentos

I have really enjoyed living at Willow Lake for several reasons:
1. The management team is friendly, helpful, and quick to respond to any questions.
2. Maintenance requests are fixed in a timely manner.
3. My neighbors are quiet.
4. The view from my porch is beautiful looking out at the lake and the ducks.
5. The apartment was clean and also smelled clean when I moved in.
5. Affordable prices.

Overall, Willow Lake is the perfect place to live if you are looking for an affordable place to live... with a gorgeous view and respectful neighbors. The management team is super caring and will treat you like family. They truly have a calling for this type of work.
Lee mas

Bad management. Will lie to u about things to cover up their wrong doing. Don't trust them ladies. As soon as u sign the contract all the smiles and friendless goes away.

The property managers are very unresponsive. Do not expect them to update you on any matter especially when it comes to maintenance. My AC went out and the maintenance man was scheduled to show but ended up not coming. The next day he said he came and that it was working fine and said eclipse curtains does wonders.....but we do have eclipse curtains and he never showed. So a couple days go by until we complain and they finally give us a portable unit until someone fixes the main AC. We had that... portable unit for a week or two.

Our microwave broke early November. We have yet to hear about it getting replaced. We have called them and have the work order still open on it.

There is also a definite bug issue on the first floor. Cockroaches aren't uncommon. I like to keep my place clean but it still an ongoing issue.

I would not recommend living here if you expect management to earn their keep. Lee mas

Everything you need is within walking distance and pretty easy to get to .. the mall isn't far.

The old staff was amazing.

But some time recently (after Thanksgiving/Christmas?) the property was sold to a new management company.

This new company is determined to get their money back.

6 months ago, I would have given them 5 stars and a hearty recommendation. It was awesome here and people liked each other and supported each other.... although even then, I was beginning to see more families... moving out (usually because they bought a house or needed a bigger place to live) and singles were moving in, it got noisier, and fewer and fewer kids. A few big storms did some damage around the place, but they took care of it.

But this new management is not supportive. Oh, the few remaining old staff is still awesome. But the new people ...

This is an older place. The side wallks are wonky and drainage is an issue, often we walked through inches of water for 10 or more feet (black muddy water) before reaching the apartment. ...

Parking is tight, even tighter since they blocked off the outlet to the place next door (not sure who did that). But it is hard to have a big van or truck or SUV. .....

The countertops in bathrooms and kitchen are "painted" to look nice, but this means that they peel as you clean them. And they peel! Everything is just painted over and over, so chipping and peeling is common throughout the apartments. BUT the new management WILL CHARGE you an arm and a leg to redo it!

In fact, the new management charged us 4 times our deposit! After we kept it 2 extra weeks to clean it, steam clean it, and scrub dust out of everywhere

We lived there around the clock for the past year .. of course, the carpets were walked on .. kids ran because it was too wet outside. Without the group of kids, I no longer felt as safe letting my kids outside.

So, if you live there now, or you are thinking about moving in, be prepared to put aside a good $500 to hand them when you move out. Because they will charge you. We left the place in as great condition as we could, we knew the $100 deposit was not refundable. We cleaned for 2 weeks, every nook and cranny in the apartment, blinds, corners, shelves. We had a steam cleaner and cleaned carpets over and over for a week. (This was *new* but very low quality with very little padding, it had taken a beating this year with having to stay home and inside so much.)


Lee mas

If you are without a car there are a lot of places you can still get to without one. Grocery, Convenience and Fast food on the corner. Dry cleaner and Hardware are right there too. Dentist, Doctor is all right here. Oakland Heights is easy to walk to and so is Raider Funeral Home. New Long Park is a mile away and easy to get to.

Friendly Staff. Great Swimming pools. Tennis Court and basketball hoops, Fishing lake. If you are bored here, it is your fault.

The floor plans are large... but the buildings are old. Maintenance is prompt. Every floor plan has many units. Multiple patios and balconies with most apartments including the 1 bedroms on the East side.

Under new ownership but same office staff that we all love. Lee mas