23Hundred at Ridgeview Townhomes

I lived here for a few years and left some of issues are below.
1) Management closes open maintenance issues that require a contractor to fix. Have to constantly fight to get fixed. They never fixed water damage after a neighbors tub drain broke and leaked dirty shower water.
2) Gates don't work
3) Pool is dirty, Regularly has trash in it.
3) Noise is high on Ridgeview RD a waste transfer station located across gate often causes traffic backups.
4) Kitchen counters are cheap laminated particle... board.
5) Bathroom floor sags when walking and breaks sealant around tub and fittings. Lee mas

Raven is awesome! She went above and beyond to help me and is so genuine and professional.

Every unit I toured had mold. Check the vents when you're touring. Terrible

Renters beware! Pay the same amount or less at a better apartment complex. Do not get in a contract with 23hundred. Read the rest for details. I’ll keep this as brief as possible. I never write reviews but I feel like I need to.

Managment doesn’t care about security. The gates are always open or broken and stuck open. My neighbor had his car broken into.

The maintenance team is incompetent. It takes 2-6 attempts every time to get the problem fixed.

These very old apartments are... under-insulated and the HVAC equipment is decrepit. You will be paying out the nose for your power bill in the summer and winter if your HVAC system works at all.

The clubhouse has nearly no amenities, the bathroom is always disgusting, and the fitness center is always dirty and in disrepair.

Few people honor the no smoking rules. My apartment reeked of pot smoke and you can smell it all over the complex. Managment does nothing to address this.

They do not have enough parcel lockers so deliveries get left on your doorstep and many get stolen by porch pirates.

Lastly, when you leave they will screw you on “fees” and “damages”.

Avoid this complex. You will find better apartments and better prices elsewhere. To be fair: the leasing office staff are friendly and the complex is in a good central location. Lee mas

Beautiful complex, huge trees, nice landscaping. Security gates, easy access to 6 lane north/south feeder Frisco/Plano. Nice variety of floor plans, great pool, workout facilities, clubhouse, etc.