Avita Alamo Heights Apartamentos

IF YOU ARE ALLERGIC TO CATS, STAY AWAY. The cat situation at Lantower has become too much to ignore. Since I first moved in in July, I've been seeing millions of cats all around, but lately the cat population has gotten out of control and I've spotted a couple of kittens. Not only have I seen them from afar, but I've caught them snooping around my garbage (in the second floor) at least once a week and they've even been hanging around in groups in my balcony. I am extremely alllergic to cats and... I was never made aware of the large number of cats there are around the apartment complex. I am worried for my health and I'm sure there are other people
who feel the same regarding the large cat population. I've reached out to management about the issue asking if they're taking any steps to control this plague and I am yet to get a response. Lee mas

I moved here 2 months ago. They have yet to provide me with a functional gate opener. At first it was "an issue with the computer" and then "an issue with the vendor" before they finally decided that it was an issue with the fob hardware itself. Took them a month to get a new fob. Received it yesterday. And guess what? IT STILL DOESN'T WORK!

AC unit in my apartment has not been cooling effectively since I moved in. Submitted 2 maintenance requests. Rather than actually trying to repair... the unit, they "re-oriented the baffles" after request #1 and then "adjusted the vents" in my unit. Neither of these remedied the issue. Last night the AC unit stopped working for several hours around 7pm. Called emergency maintenance. Couldn't do anything "because it was already dark". They are hopefully having someone come out today but was sweltering for much of the evening.

Several pieces of gym equipment are nonfunctional.

Property itself is disgusting. They have "valet trash" because there are no trash chutes or readily accessible dumpsters. There's no trash pickup on weekends. Sat and Sun there are bags of garbage in the hallways. Hallways themselves are covered with old dried trash juice.

The pool is the only nice part of the landscaping. Everything else is covered in cigarette butts and dried dog turds.

The "management team" spend more time trying to maintain a good social media rating than actually trying to maintain the property.

Do not waste your time or money here. Your quality of life will only get worse for it. Lee mas

I've lived on property for a while now and love it. Everything I need is close by, HEB, the airport, 281 and downtown. The staff is amazing and friendly, you will always see the manager always coming out to greet you no matter how busy she is. The maintenance guys are nice and come out quick when i have a work order. I have renewed my lease for another year and happy to stay. Overall, this place is great and thanks to Amy and her wonderful staff!

I love these apartments. The staff is amazing. It is very quite I would definitely refer these apartments

We moved into this complex in April and, at that time, had no issues. In the last several weeks, however, we have started to experience issues with our A/C unit, resulting in an uncomfortably warm unit and exorbitant CPS bills. The maintenance staff is very nice and helpful, but no real solution has yet been put forth. Today, we are experiencing a severe leak in one of the bedrooms; of course, the office's automated system provides an emergency maintenance number that is out of service, and... there is no emergency maintenance number to be found on the property's website. Additionally, the gates have been broken at least 80% of the time I've lived here, and the parking garage is increasingly strewn with trash. Apparently, there is little regard for the residents' comfort and personal property at 327 Sunset. Lee mas