Brandon Oaks Apartment Homes

This place is absolutely TERRIBLE! They’re infested with roaches, the property manager is rude. They work with you just to get you in there, all while selling you a dream. I moved from a far distance to here, and literally got a COMPLETELY different apartment when I arrived, then the one I saw during the tour. They refused to fix anything that the last tenants done before I got there, they kept pushing my move in date back. I would not recommend this place to my worst enemy! Steer clear of here.... Lee mas

Although I have only been here just shy of a year, it has been a great place to stay. I have lived in many apartments in San Antonio and this one is one of my favorites. Maintenance is always quick to respond to issues, parking is good for residents but tough if you wanna have visitors since visitor parking is severely lacking. Property is very well kept and haven’t had issues with crime at all. It’s mostly a very quiet property except for the annoying airplanes flying over at all hours. I’ve... gotten used to it so it hardly bothers me anymore. One thing that is kind of annoying is one of the features that drew me here was the BBQ pits so close to the pool that I could have visitors and swim and bbq. It doesn’t really work as expected since they have the gate close to the pits closed so you have to go all the way around the pooland through the office area to get into the pool. Apparently some dumb kids coming in without parents so they locked them. Lots of dog poop everywhere since people don’t bother. These are all minor inconveniences but nothing that should deter you from renting here. They are nice sizes and nicely done on the inside and out as well. I’d recommend them for those interested. Lee mas

great Property. they make sure that it stays clean, they have basketball courts. they keep the pool clean, they even have an after school center for the children. I only have 2 issues despite having a fitness center it is very old and run down and now thanks to covid they seem to have permanently closed it. I think they should make certain requirements for use but closing it is very frustration. There was 1 good treadmill and and a bunch of dumbbells to use. Not very many options but it is... something and I am sad they closed it. Also most of the maintenance guys are great 1 in particular seems over it already but he still gets the work done. But the thing that sales the property for me is the front office. I love those ladies. So much so that I am going on 3 years now on the property and wont be leaving till I get a house. The pros out weight the cons but definitely ready for the gym to be opened again cause these covid lbs are growing. Lee mas

The staff is very friendly and helpful. When i first moved in the apartments they were very cleaned and everything was working properly with no issues.Maintenance was great they would always fix everything the same day and, If Ihad to leave a voicemail i would always get a call back from maintenace within 30 minutes. I have now moved out and received my deposit refund check in 15 days. A

Thanks to the new Manager Jenny , she finally got my water heater fixed .Thank you Jenny for being here I have been waiting to long to have this thing fixed but you came in and made sure I was priority
thank you so very much