25/11/24
Zero Stars if I Could
There are so many things wrong with these apartments. Roach infestation is out of control and pest control never comes even though you pay monthly fee. There’s no hot water in kitchen sink to wash dishes. The garbage disposal floods when dishwasher is ran so we have to wash dishes in the sink with cold water. So unsanitary. My bathroom has mold since the day we moved in and when asked about why our restroom ventilation system doesn’t work she said none of the bathrooms do. It’s an old building.... Oh so I’m supposed to believe just because it’s an old building it does have to follow the law. And because of this my child has developed a heart murmur. I am currently working with his pediatrician on this matter. They are also listed as condominium but when asked about it they have no clue. I’m working on get the records from downtown. If the records don’t show this place is a condo this is false advertisement. They completely lie to residents and ask their employees and their families for five star google review which is against google policy. I have physical proof and evidence of all my allegations. Like the old saying goes scratch a lie find a thief.
Reseña de Apartments.com
Administrador de la propiedad en The Frederick respondió a esta revisión
Thank you for sharing your concerns, and we deeply apologize for the issues you’ve experienced. We take matters like pest control, plumbing, ventilation, and mold very seriously, as your comfort and safety are our top priorities. While routine pest... control is provided, we regret if your concerns haven’t been adequately addressed and will ensure immediate follow-up. We are also sorry to hear about your child’s health and want to investigate this matter. Please reach out to our office at thefrederick@anterra.com so we can work with you directly to resolve these issues.
-The Frederick Management Team