The Grove Apartamentos

If I could give negative stars I would.

We have had a roach and bed bug infestation that was not started in our apartment or by us, they refused to do anything about it and didn’t even tell residents they didn’t have a pest control company anymore despite charging us every month for it. We put in over a dozen requests for pest control that went unanswered. We had to spend over $1000 out of our pocket, two days before our wedding, to have our own pest control company come out and it still didn’t... solve the issue because the other units have infestations that haven’t been handled.

They ended the contract with the internet provider and didn’t tell a single resident. So at 6 pm on a Sunday we had to call and get our service connected again because the complex management either failed to or didn’t care enough to notify anyone the service would be shut off.

Our mailboxes are broken into daily and managements solution of locking doors and a fence took almost 8 months to finish and people still break into the boxes.

Two years in a row the AC has gone out multiple times in multiple units and despite the notifications, maintenance requests etc takes days to be solved. Always blaming it on something else or corporate why they haven’t been fixed. Our apartment was in the mid 90s for days at a time and anytime we called the “emergency” line no one ever answered or called us back.

There are multiple apartments that have way too many people living in them, I’m taking a dozen people living in a 1 bedroom. They crowd the parking lot, grill on the balconies and are loud all hours of the night every single night. Management has been notified by multiple residents and nothing has been done.

Our entire kitchen was unusable for several days because the electricity was messed up and the electrician they finally brought in after days of making requests and calling said the entire apartments electrical should be redone.

We have had black mold in our bathroom for months, despite asking for it to be addressed multiple times.

At least once a month the water is shut off without notice, the hot water goes out for days at a time and we even had to go without running water for more than 48 hours.

We have sent emails to everyone in management and even the corporate management and have received no response or any kind of effort in their part to remedy the multitude of issues their property.

Save yourself the constant frustrations, illness and uninhabitable conditions. Lee mas

DO NOT MOVE HERE, you will regret it once you do. Raggedy apartments, degenerate neighbors who play their circus music for the whole complex to hear with no regard for those around them, management does nothing - in fact gives them preferential treatment, people staying off lease coming and going loudly. Maintenance does the bare minimum and focuses more on getting vacated units ready for new renters instead of fixing issues for existing residents, old air conditioners that never shut off... because they're breaking down, management never walks around to see what's going on - in fact they leave early on Fridays ALOT, and broken mailboxes they never seem to make secure. Just a mess. Lee mas

if you actually read reviews, notice how all the super positive reviews are WAY too professional. super suspect? because they are written by people that run the place. complete trash apartments. dog crap everywhere. A/C always overworking and breaking because of poor insulation. hot water turned off AT LEAST 3 times a year. sometimes for 3 days. I've been here 4 years. it's consistent. area is way too old for what they are asking. absolute degenerate neighbors also.

I have been living here for about 6 months and I couldn’t be happier with this amazing management team!! If anytime I have a concern or make a maintenance request, I can always count on the management team to help and to follow through. The manager is always walking around to say hello and asks if we have any concerns or questions. I also love that they have an Enrichment program! They have all kinds of fun and knowledgeable events. They also work with the food bank and hand out meals to kids... in the community. The property is well kept and clean. I have no complaints! Lee mas

I would never recommend that anyone stay in this apartment. There is very little to no communication between the residents and the office. They have terrible customer service in the office especially Monica. She has a terrible attitude and never lets you talk and talks over you whenever you start speaking. They also have terrible communication amongst the people in the office. When ending my lease one person told us one thing and someone else told us another then any time we would ask a question... we got different answers. They are also very bad with being timely in their maintenance. I had a maintenance request because my floor was literally peeling away and no one came to fix it until 2 months later. Overall this apartment is terrible and I hope that it gets shut down because it’s very unacceptable. Lee mas