The View at Crown Ridge

RUN!!!!! My experience with Manager Rosalee has been absolutely horrible. I was charged almost $6000 to move out early including two months of full rent and over $2000 for early termination. Mind you I was relocated for work to Austin and attempted to rent at a sister property. When I attempted to do this I was told by Rosalee that I would have to still give a 30 day notice and thus pay double rent. The sister properties manager in Leander, Texas was accommodating and easy to work with by the... way. In addition, I was not told that when I turned in my apartment key, I was also expected to turn in two rubber pool bands that look like they were purchased for a penny each. I was told it was $75 to replace each one. When I received my last invoice, I noticed that 4 pool bands were on my bill when only two were issued and two people were living in my apartment. This entire review is a direct result of horrible management and horrible customer service. Beware!!!! Lee mas

Moved in February, and we absolutely love this place! The pool is freakin awesome and it's in a perfect location. If we want to go out to eat at The Rim, it's 2 miles up the road. If we want to go shopping at The Shops at La Cantera, it's 2 miles up the road. Everything we need is close by, but not right up on top of us. We get to live in a brand new complex in the nicest part of San Antonio, but not have to deal with the traffic and construction on I-10 and 1604. Front office/maint. are... all cool and they have thrown events for us 5 or 6 times already since we've been here! Lee mas

My apartment is facing the most beautiful trees and nature. The clubhouse, pool and gym are to die for. Friendly neighbors and the office always has fresh cookies and welcoming smiles. I love my home and anyone else who moves in, will too. :)

Starting out as a gorgeous view and quartz countertops, the nice things quickly get overshadowed by its poor upkeep. There is always trash in the apartment breezeways and large pieces outside of the dumpsters as it never seems to be emptied often enough. The grass is cut way too infrequently and no one cleans up after their pets. It wouldn’t be too much of a problem if there was enough grass to actually own a dog here. The clubhouse is nice, but don’t be fooled by the premise of free WiFi there.... It seems like the router is in a shed out back because you won’t get signal. Inside the apartments, the kitchen appliances are nice, but the washer/ dryer is low quality and super loud. The staff is hit or miss but seems to be trying harder. I want to renew my lease but at this rate I will not. Lee mas

I had a great leasing experience from start to finish. My main reason for leasing was because they would not stop following up until I said "YES' to the home. Very thorough move in and even had a move in tour which was a first for me. I was shown how to use the access gate, where the pool phone was at in case of an emergency, how to access the clubhouse after hours, where my mailbox was located and was escorted to my apartment home. I would refer anyone to live here!