Villas of Oak Creste Apartamentos

Just moved in a month ago , Erica was very helpful and always has a cute smile on her face , she’s very sweet and listens to what the customer wants. I saw so many bad reviews about this place but I was told it’s all under new management and everyone seems very helpful and friendly. So far I’m impressed, the price is great location isn’t bad at all. Thank you villas

from what i see this place has a turn around , staff is friendly and very helpful , i see many bad reviews but i mean you get for the price you pay

Roaches everywhere, the initial apartment I was supposed to move in was infested with them. I bomb that place for 3 days,I went to the office and they were kind enough to give me another apartment. Now, at first glance the apartment was great but after about 3 weeks I started seeing roaches in my kitchen. Yes they do pay for pest control but it's just like they're spraying water I don't see any decrease in them I have also done my own measures to try to get rid of them and it's honestly starting... to drive me crazy. I don't want to cook anymore. Getting maintenance to do their job is ridiculous. Apparently they're down one person but I have put in request and have to keep calling them to finally get them to do it and then have maintenance say they're going to come the next day and never show. Cats are everywhere and people don't like to pick up the dog poop. You might as well buy a parking space its first come first serve. I have been here two months and I am ready to go. I'm ready to break my lease over these roaches. Lee mas

My bathroom ceiling has been leaking for weeks and they haven't fixed it despite multiple work orders and talking to management.

Roaches in the kitchen, despite charging you for “pest control” every single month (and many other fees). They tell you that internet is “free” but then charge you $70 per month for internet service, and you can’t get your own internet service. Cats everywhere, people feed them and they poop along the stairways (you can imagine the smell). Smoke odor inside apartments, they care less if other people smoke in their apartments and the smell comes through the AC vents; reported it several times and... never got an answer. Bad at repairing things, fridge never worked. Reported it several times, they came and “fix it” but it was never fixed at all. There are two girls at the office that are very nice, but I guess their hands are tied by management. Lee mas