The Social SMTX® Apartamentos

I wish maintence reacted faster. I enjoy the convience of a shuttle near me. Everyone is friendly. The wildlife is beautiful- deer and butterflies-like a lot of butterlies. The windows are nice and big. Kind of jealous of the guys upstairs and their ceilings, although we have higher ceilings. The residents really make the experience.

The maintenance rarely shows up for requests, even in an emergency. When I first signed, the staff was great, since then it has changed numerous times, and now it feels harsh and rude in the office. When I ask questions about my bills being incorrect I am shoved off to other companies, as The Social never takes responsibility for their mistakes, or tries to fix them. When I moved in, the unit was disgusting and most appliances were not working. I had to put in multiple requests as well as go... into the office just for them to answer me. Eventually they "cleaned" it again, just for me to give up on them and do it myself. I have had mold in my apartment for months now, that they refuse to treat, saying that it is just dust and won't come check it. I cannot reach the vents so cannot clean it myself or even check, but have found mold throughout the apartment. It is ALWAYS humid and hot in these units because the doors and windows are improperly sealed (I have made multiple requests to fix this that have gone unanswered) which causes mold and bugs to come in, as well as flooding in the apartment when it rains. I could go on and on, but you get the point: DON'T LIVE HERE. Lee mas

The apartment is a bit outdated, but the staff are very helpful, and the community has a lot of amenities to offer. There’s a gym, the pool, furnished apartments, and the bus runs fairly on time to get me to and from school. The community is generally quiet and hosts events that are fun to participate in.

Unfortunately, my initial experience upon move-in was not great. I have had challenges since day 1. I was treated very poorly and disregarded by a temp manager named Ricky. I was finally moved to another apartment unit because of issues in the initial unit. The new unit also had issues like leaks and missing appliance parts and maintenance was not showing up to handle the issues. I understand there is new management and he has made more attempts to resolve than what was previously in place. I... really like the community and coziness but that this been one of the most stressful moves for me as a student and for my mom (a single mom) who took off of work to help. I hope it gets better because I really enjoy the community area and want to enjoy fully where I am living. Lee mas

So far so good! Apartment wasn’t as great as I was hoping moving in, especially after the 2 weeks of renovations they supposedly went under. Broken blinds and cabinet doors, entry doors into the apartment that don’t work, ac not working. However the maintenance team has been amazing. Any issues we had at move in have been remedied almost immediately. I don’t blame the apartment for this, I know we just got a new manager, so I’m sure around the time of move in everything was transitionary.... Amenities are great, gym and cyber cafe are very clean. Lee mas