Infinity at Seabrook Apartamentos

When I moved in June 2023 the place was ran well no issues at all. Since that time we have had a change in management companies 3 times. The last manager Thelma is the worse of all of them. She's never in the office, the phone never get answered, any requests to have anything fix let alone then doing anything preventative doesn't get done. My air filter was changed once by them only because I caught the maintenance guy and made him give me on. You pay for valet trash that doesn't get picked up... . You pay for pest control that doesn't get done. At one point they didn't pay the gas bill and the whole complex was without hot water. Lee mas

Aside from the many issues needing to be done with upgrades or fixing like stairs (Rusting so bad they aren't even attached in some spots), siding (wood rotting and just needs some TLC) and the several times the gutters have literally fallen off the buildings, but the walls are so thin you can literally hear EVERYTHING and no one is quiet inside or outside, including the office staff that live in the complex. Some of the neighbors are great and noise is expected in an apartment complex, but... others are just horrible with arguing, slamming doors, loud tv/ radios at all hours, yelling inside/ outside, or with their doors open for everyone to hear. The rodent problem is BAD but they are trying to resolve that issue and the Valet trash is nice when they come on time or when they are supposed to (there's their one star rating... for effort). In my year of living here 2020-2021) the office staff and maintenance crew have been changed 4 times and the new management company (City Gate) is just outright horrible. You'll also be price gouged on EVERYTHING and the staff will lie to you. This place is NOT worth the money they charge AT ALL! If I could give 0 stars I would. I cannot move out of here fast enough... Lee mas

The new staff is amazing. They are doing a fantastic job. The work orders are being completed on time. A lot of progress is being made since new management has taken over. Friendly faces...I love it!!!!! I'm not going anywhere no time soon.

Can never get a hold of anyone to fix the ac/ leak this was an issue for 2 YEARS one of my bathrooms was not accesible ,at all I’m glad I’m out of this place. I really wish it was different I really wish this was a good experience but that was not the case . Also yes roaches everywhere !

Old management new management still had a roach infested problem. We had enough so we finished the contract with them and left but now they refuse to give us our deposit they are charging us cleaning fee and painting even though we left the apt in great condition we actually left it in better condition then they gave it to us. Please before you decide to rent from them make sure its the
the right place for you and your loved ones.. Good luck I was really going for no stars but you have to give... at least one star to write a review Lee mas