6/5/24
Pick someplace else
Do not waste your money or time, I’ve lived her for almost a year this month and I regret it every day. Elevator is broken at minimum 4 times a month for extended periods of time, people get stuck in the elevator on a regular and the fire department has to come extract them. Management has no accountability or holding the elevator company they contracted to fix it properly. Call box has worked less than a month since moving in, so you have to go to the front to let your guests in or receive food... delivery. Forget about getting packages delivered if they can’t get in the building or the elevator is broken it will be returned to the carriers warehouse or returned to sender. Building is always dirty signs falling off the walls and brick exterior. Cleaning staff just sprays fabuloso on floors and in elevators and waits for it to dry. Maintenance doesn’t know how to fix things properly and they leave extra supplies or pieces for you in case the issue persists for you to fix it yourself. Several car break ins and no communication from the office on it or what they are doing to prevent it. Shattered glass in the parking from the busted windows stayed there for weeks until maintenance cleaned it up. Dogs use the bathroom wherever and owners don’t clean up after them (sidewalks parking lot stair wells move in loading room). I had a better experience living off newtown and baker rd so much for moving on up!!
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Administrador de la propiedad en The Morgan respondió a esta revisión
Hi there, we appreciate you taking the time to express your concerns. We assure you that your experiences do not reflect the high standards our team holds for our residents. Please contact our Customer Cares Line at (877) 385-1878 or... CustomerService@druckerandfalk.com as soon as possible. We'd appreciate an opportunity to work with you personally to address each of these concerns and get your stay back on track. It's unfortunate that you haven't been fully satisfied with your stay, but we do appreciate you taking the time to share your thoughts on further improvement and we hope to speak with you soon.