The Crossings at Short Pump Apartamentos

Unfortunate experiences, office staff is useless and will only repeat what they have been reading off of a script. I.e. if you have an emergency and need a guest to stay overnight after the office is closed, and you can't get a pass, and you use the only pass you have with the correct info filled out, they will still tow your car and leave you stranded and provide no help or accountability. No one ever mentioned that that would happen. They also do nothing about the frequent break ins that occur... because implementing ANY options like security or cameras is too expensive for these "luxury apartments" to use. Lee mas

I would not recommend this place to anyone. They are essentially making up all the renovation charges when we move it. I paid $2000 as move-out charges. DO NOT RENT HERE. There are other very nice apartments in the area. They charge you for painting the walls (which they had to do anyway). The staff keeps changing in the rental office, the reason is obvious, THE MANAGEMENt is VERY BAD. I had the worst experience living here. The trash dumpsters are always full, and tenants leave their trash... outside the Stench spreads around the community (HEALTH HAZARD). And there is a fine if you leave it outside- again, make up revenues everywhere possible. DO NOT MOVE HERE! Lee mas

There is a reason why so many apartments are vacant. No one likes to stay or come live here. There are many options in the area, I would not recommend this place to anyone.

Very thin walls. FAR from a luxury apartment. Playground located in a horrible place. In the middle of 3 building. Kids screaming at the top of their lungs, so if you work at night you can hang up the idea of getting any rest. Neighbors above you sound as if they're coming through the roof every time they take a step. Extremely small for the price you pay. And heating system does more of sucking the moisture out of the apartment than it does heat. Windows are not sealed correctly so it's... impossible to maintain temperature in home. Lee mas

I stayed there for over a year and they are charging me 1700 dollars and basically getting all their stuff replaced at my cost. I would never ask anyone to go to that Appartment again. They will send collection agents to hound you. Avoid this place.