Lumen Apartamentos

Great first impressions and very helpful staff. Friendly neighbors and knowledgeable staff willing to answer any questions. Very happy with my choice.

Very modern and comfortable apartments for living. Convenient location. Availability of recreation areas, swimming pool, gym. Nice staff. Lots of good shops nearby.

Lumen has been a great place for residency. In the past few months though, we had quite long of issues with the elevators not working, and it was quite inconvenient. My neighbor's floor's heater has stopped working in the midst of winter so I had invited her to come crash at my apartment. The garage door seems to be always broken. There is also some issues that's been happening too frequently with the concierge, who is responsible to retrieving the packages to the correct recipient. There were... more than one time in which someone else received my package, or when I had received someone else's package, or when the concierge simply could not find my package in the mail room until I've asked them to look again. The maintenance team is very polite and they are great. Lee mas

Resident experience has been mostly good, however over the lat 18 months things have unfortunately considerably on the downward trend. Significant rent price increases coupled with building downward trend in security, lack of visitor parking process, constant elevator issues, and lack of restaurant retail space has led to a downward trend. Fellow residents have now complained of new found bug challenges on apartment thread with pictures. The cost value no longer makes equitable sense when... calculating for myself. The leasing staff through changes has remained professional and quality, as well as the maintenance staff is top tier servicing all requests in a timely manor. Hopefully things will improve for the current and future residents of Lumen. The staff and people are what make the community. Thank you. Lee mas

Lumen has its pros and cons. To start, the views are amazing. I love waking up to the view & the amenities are nice. But since living here it’s non stop smell of weed, dog pee smells the upstairs especially in the summer it’s horrible all on the roof. Elevators seem to not always be functioning. I could barely hear my upstairs neighbors before but lately I guess they have been making so much noise that I hear them, I can also hear my next door neighbor slam her drawers by the wall. Parking is a... joke, anyone can either break in, downstairs parking garage is not secure at all. Overall, not horrible but I mean…. For the price, I would expect better. The maintenance team, they are the best. Lee mas