18/9/24
Do not move here
This community is filthy.
The buildings are not cleaned regularly, there is a constant stench in the building from it not being cleaned, The elevators are always filthy, The trash that we pay a maintenance fee for monthly is always overflowing and sprawled out on the sidewalk in front. The community is non-smoking and I have to walk through a cloud of nicotine every morning and afternoon like clockwork to get into the building I reside in.
If that is not bad enough, my ceiling started leaking... on my while sleeping because the community has not repaired the roof in some time.
The issue is not responsiveness as the community does respond, but they do not take action! The issue is getting things done! I have been told for 6 months that the root cause of these issues would be addressed and resolved. As I write this today nothing has changed.
Reseña de Apartments.com
Administrador de la propiedad en Preserve at Catons Crossing respondió a esta revisión
We're disappointed to hear about your experience. Our team works hard to maintain the property and keep the community clean, and we rely on residents to help keep it this way. If you notice any ongoing issues or community violations, please reach out... to us directly so we can address them promptly. Regarding your maintenance concerns, please reach out to make an appointment with our property manager. We would like to speak with you about this situation in detail. We want to ensure all residents have a positive living experience and would appreciate the opportunity to resolve any concerns.
