19/6/23
Next to Salvation Army
I lived here for some years but since property manager left January 2023, there has been a lot of issues. Residents are required to have RENTERS INSURANCE. (Hint!)It's a very old building that looks really good on the outside, but inside quick patch up fixes, paint bubbles off the walls. Next to Salvation Army, homeless camp tents alongside of the parking entry -almost to the end of the street. Cops unable to keep them away. Rent is much higher than its worth, although key entry to individual... building units. As resident, keep all payment & document records in safe box, in case of any technical errors. This has saved us.
Reseña de Apartments.com
Administrador de la propiedad en South Court respondió a esta revisión
We would like to express our sincere apologies for any inconveniences you may have encountered following the recent transition within our team. Your feedback is greatly appreciated, and we take your concerns seriously.
Regarding the requirement for... renters insurance, we prioritize the well-being and protection of our residents and their belongings. The policy is in place to ensure that everyone is adequately covered in unforeseen circumstances. We apologize if there was any miscommunication or confusion surrounding this matter.
We are dedicated to ensuring that our community remains well-maintained for our residents. We are committed to addressing maintenance issues promptly, including the paint bubbling on the walls.
Thank you for your continued residency and for sharing your suggestions. We value your loyalty and take your input seriously as we strive to enhance our services. If there are any specific issues you would like us to address, please do not hesitate to contact me directly at customerservice@11residential.com. We are dedicated to resolving any outstanding concerns and ensuring that your living experience is positive.
Thanks again and take care.
Nicole
Customer Service Team