Slate Apartments

Unsafe, breakins & noise. Garage door is frequently broken and stuck open/closed, or opens at random during the night. Our car windows were smashed out, and we found vagrants living in the storage units. Broken glass and garbage left sitting on the garage floor for months until we cleaned it up ourselves. Some mornings the garage door is stuck shut, so we can't drive to work. Really great experience at 7AM when trying to get to work. These problems have been ongoing for 2 years. When I've called... Slate's 24 hour emergency service number, it was out of service. The neighborhood is an industrial wasteland between a noisy train yard and a busy street. Train noise and horns blowing until 1-2AM, then leaf blowers and construction noise starting at 6AM. Front office is friendly, but does not fix anything. Find a better neighborhood. Lee mas

Unsafe, breakins & noise. Garage door is frequently broken. Our car windows were smashed out, and we found vagrants living in the storage units. Broken glass left sitting on the garage floor for months. Sometimes the garage door is stuck shut, so we can’t leave for work. Really great to experience that at 7AM when trying to get to work. This has been ongoing for 2 years without being resolved. When I’ve called Slate’s 24 hour emergency service number, it was out of service. The neighborhood is... an industrial wasteland between a noisy train yard and a busy street. Loud train noise until 1-2AM, then leaf blowers and construction starting at 6AM. Front office is friendly, but does not fix anything. Find a better neighborhood. Do not move here. Lee mas

Avoid this place at all costs. You will be stolen from and you will receive zero empathy from the staff.

We've had two bikes stolen since Greystar took over. The first from the secure bike storage, and the second on 10/2/2020 from our private storage unit that we pay for (see photos). When we discovered the theft, we told the office boy who said he already knew...HE DID NOT ALERT US! Our things were sitting exposed to everyone all day.

I tried calling the office boy that same day to have a... different storage unit assigned to us since this one was no longer functional and we needed to move/secure our things ASAP. I kept getting a busy signal so I went down to the office to find the Friday afternoon seat warmer watching something on his cell phone with the office phone set to Do Not Disturb. Pinnacle of professionalism. I had to argue with him for a half hour to get a new storage unit because he "didn't have the authority" to assign storage units and apparently this wasn't worth notifying anyone who could actually help. I literally had to explain to him that this was an urgent matter we needed help with because he didn't have any empathy for us.

We've lived here for over a year and loved it until these shysters took over. We just signed a lease for another year and they've made us instantly regret it.

If they redeem themselves I'll gladly update this review but until then I will shout about this as loud as I can. Such frequent thefts are unacceptable and we deserve to work with human beings in the office and not the canned customer service veneer the office boy attempted with me yesterday. Lee mas

Wonderful units, great amenities. Staff is always available for your needs.

We have been at slate apartments for about 16 months. Two times we have had three day eviction notices hanging in our door for late rent. Both times they have been incorrect and it has been a hassle to get a response from management. Seems like a really poor way to treat tenants.