27/11/23
2 stars and I'm being generous
When I was applying for my apartment and throughout the move in process, office/management staff was great. They responded quickly, answered my questions. Of course they did, because it's all about the money. Get them in, lock them in, and then forget them! That is how I feel. I have emailed management 3 or 4 times now due to the change in property management. Had a legitimate question about my Flex payment for rent...totally blown off. Zero response. And the change to Avenue5 is likely to be... horrible. Avenue5 have an F rating with the BBB, so I expect it to go downhill in a hurry. I love my apartment, but neighbors are rude (dog urinates all over my door mat and all down the walkway on a daily basis...gross!)and upstairs "neighbor" is ridiculously loud on top of crappy management, but can't afford to move again. I give 2 stars only because I like my apartment, but otherwise, super disappointed thus far!!!
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