Northpoint Apartments

I was very impressed with the property management. I had no complaints living here, from the management to the actual amenities of the property. Would definitely recommend!

We dealt with ants from the very beginning, mostly in our baby's room, they would be all over on her windowsill and I would even find them on her skin. They would send a pest control guy and it would get better for a day or two and then get worse again. The coating on our bathtub was all patchy when we moved in and it took three times for them to recoat it to where it wouldn't immediately start peeling again. There's pet waste everywhere, you can't take your own dog out without them stepping in... it, nowhere to play with your kids that isn't covered in it.
We found black mold on an interior wall in our baby's room that turned out to be from from a leak from an upstairs tenant, so we knew the mold was coming from inside the walls. It took months for them to respond and when they did all we got was a dehumidifier to run 24/7 and a small coat of anti mold primer in the closet where we found it. The trash compactor is always overflowing, there's no recycling available. Move-out experience was terrible. Lee mas

The absolute worst apartment complex we have ever lived at. We were there for about a year and we are so happy we left. Here’s everything that was wrong during our stay:

1. When we were about to rent, we were sent floor plans for a specific unit, which was not the one we were given keys to. Similar area, different layout. When we pointed this out, staff played down this saying drawings are not always accurate (what a great property manager excuse, right?).

2. Trash management is a horrible... nuisance. We endlessly emailed to management about people leaving their trash in the wrong place (and there’s a ton of critters that love spreading them) and the trash bins are always full, they don’t keep up with the trash generated by the complex.

3. The utilities are an obscure subject. They charge for water, sewage, and trash. These charges were the highest we’ve ever seen. When we asked for transparency on why we got charged that much, they said they can’t provide details. We honestly feel we were chipping in for more than our fair use, given that the occupancy rate of the whole thing is low.

4. Yes, they are renewed, but don’t get fooled. Other that new stainless steel appliances, the whole thing is super old. Floors creek horribly and everything is paper thin. The whole year living there my allergies where constantly bad, so god knows how they renovated.

5. Neighbors. Almost for 8 months of our year long stay we dealt with the most horrible people living right above our unit. We gave endless complains to management about the noises made by the tenants above us on a constant basis and they were extremely slow to act upon this. This took a huge toll on our life quality. Also on the neighbors subject, there’s people that love to feed the squirrels. But not like leaving a handful of nuts or something. People would throw half of a cake (not kidding!) and spread it over the gardens. WTF people!!!

We would never rent here again. Nothing is worth it at this place. Lee mas

This by far will be a lesson for me to never trust a paint job and claims of a full remodel again. From the abundance of pet owners leaving there dog bowel movements throughout the property. To the plumbing that is old and hot water is not plentiful. You either have to drive with trash in your vehicle or walk about two blocks to take out your disposal section. Don't get to comfortable thinking you're at home, if you have more than three plants or anything they consider none patio furniture;... such as an armoire, you will get an eviction notice. I have never received an eviction notice for having taste in furniture. Though let me not forget to mention how quickly they have the exterminator come out to get the creepy crawly's in your home; only three times needed in my first six months. I haven't met one resident that loves this place as of yet. I would rate this less than a one-star, but they chose a good paint job outside=The Great Scam! Lee mas

Definitely a negative experience at this complex. Smh. Let's just say I got a 30 day notice because they were "renovating". 30 days.. in January.. in this market. Cool! Appreciate it. Not only that.. after the walk through they said I'd get a $200 deposit check back but noooo.. they sent me a letter double charging my last month of water/garbage. $205! For a month? Hmm.. called and the girl said, "No, you don't have a balance." I said to make sure, since on the letter it said I needed to pay or... go to collections, have your manager send me an email. Took a few days for a response.. they finally cleared it up and still took my deposit and $79.00. So, what was I charged for.. for a month? I've gotten to sick of dealing with these people.. I paid $79 and kept it moving. New management is horrible.. jokes! I'll never move back to this place and I have told anyone asking. No! Lee mas